27 Mayıs 2013 Pazartesi

26 Mayıs 2013 Pazar

marketing

1. create awareness
2. try new channels
3. teach and make customer use the product
4. measure engagement
5. measure lifetime value
6. measure generated revenue and cost of the channel
7. if step six looks impressive, digg that channel more.
8. if step six looks not satisfying, return step two.

12 Şubat 2013 Salı

10 20 30

I call this ratio 30/10/10 and so many services that we see exhibit it within a few percentage points here and there. Here's how it works:

30% of the registered users or number of downloads (if its a mobile app) will use the service each month

10% of the registered users or number of downloads (if its a mobile app) will use the service each day

the max number of concurrent users of a real-time service will be 10% of the number of daily users


6 Mayıs 2010 Perşembe

SEO steps


  1. The Meta Keywords, Description and Robots tag — Google used description copy to market your site in its results, treat this as optimized sales copy. Make sure your sitemap.xml page is CONSTANTLY called up to the search engines
  2. The Title Tag – The MOST important aspect of on-page SEO, just take our word for it.
  3. The Body Text (focus on the body text in bold, for this denotes strong emphasis to the search engines)
  4. The first sentence in the body text and the first words used per sentence are the most important ones for advanced on-page SEO necessities (Make it humanly readable and SE readable — The words used in the first sentence are most important due to the implementation of Google's LSI algorithm)
  5. The URL — The subdirectory folder and page of content should be SEO'd (i.e.http://domain.com/real-estate/real-estate-marketing-ideas.com would fetch a high ranking for a page dedicated to real estate marketing ideas – especially with many highly authoritative, relevant, deep in-bound links)
  6. The H1 and H2 Texts are highly important – Why? They show the search engine the main subjects and Table of Contents for the content to be indexed. Make these keyword friendly and reflective of your page's title tag.

  7. Same Site Link Texts — The links connecting the pages of your site together must have your targeted keyword terms in them as well as all links throughout the site — even though it seems excessive, having variations to your targetted keywords would also help when linking out to other pages within your site.
  8. Same-Site Link URLs — Not only should you be using your keywords to describe pages within your site, those URLs you link to must have SEO URLs ( eg: http://domain.com/your-keyword.html)
  9. Outbound Link Text — Resources you link to must be SEO'd – If you are an internet marketing site and are linking to an email marketing company (email marketing software in this instance), you would use "Put your internet marketing on auto-pilot and use the best tool for internet marketers today – internet marketing email software. Then just use other variants to internet marketing.
  10. IMG Alt Tags — Your images should be described via ALT Tags with the keywords you are optimizing for – If your image is hosted on your web-host, the file name of the images should also be SEO'd — If you have an image about polar bears have it be polar-bear.jpg in your images folder.
  11. Keyword Density — 8% is excellent and doesn't seem spammy, if you have a 500 word article, then 40 of those words should have variances of the search term you are targeting, if this seems excessive, lower the keyword density down to 5% and you will only need to add 25 variances/instances of your keyword. And that's just a start… (Keyword prominence is big, but not worth a discussion).
  12. Lastly and surprisingly, Your HTML comments should have your SEO terms in them (!!)— As a question to the relevancy this has to your ranking, I am unsure, but most of the large sites have html comments connected to their search terms. If you end up doing an analysis of your on-page content, you can find out if the high ranked sites for your keyword use HTML comments tagged to the keyword(s) being targeted.

SEO infographics 2

Submit a site to many search engines

http://www.submitexpress.com

SEO - backlink

Backlink, bir sitenin başka bir siteye vermiş olduğu, anasayfasında veya herhangi bir sayfasında bannerinin veya text linkinin bulunması durumunda Pagerank değerinin yükselmesi için önemli olan bir link sistemidir.
Bir web sitesi herhangi başka bir siteye eklendiği zaman Google ve diğer arama motorlarında "link:www.siteadi.com" şeklinde aratıldığında çıkan siteler, o aratılan web sitesine backlink vermiş demektir. Site ile alakalı linkler PageRank™ artışına katkı sağlar.
Arama motorlarının birinci mantığı, bir siteye başka bir siteye link veriyorsa demek ki bu site iyi bir sitedir, kötü olan bir siteye kimse link vermez. Backlink siteninPageRank'ının yükselmesinde en etkili araçtır. Ancak Pr'ı ( PageRank ) yüksek olan sitelerden link almak daha faydalıdır. Örneğin Pr 0 olan sitelerden 100 linkiniz olacağına Pr 4 olan siteden 1 link almak daha iyidir.

SEO infographics

16 Kasım 2008 Pazar

About Customers


Interesting Statistics 

1. It takes 7 times as much time, effort and money to get a new customer as 
it would to retain the old one.  

2. For every customer who complains about your company, there are about 
8 to 10 people who didn't tell you their real feelings.  


Branding



16 Branding Musts 
1. The brand identity is how you would like the brand to be perceived, but 
only the customer's image of your brand is real, and that's the only one 
that counts. 
2. Keep your brand focused; don't try to be all things to all people. 
3. Shoemaker, stick to your last. 
4. Dollar-cost average your brand. 
5. When you're starting out, think "street smart". 
6. When you have a big ad budget, follow the advice in #5. 
7. Write a set of brand guidelines. 
8. Appoint a guardian of the brand. 
9. Make your logo easy to read. 
10.  Stick with your advertising.  You'll get tired of it before 10% of your 
customers have seen it. 
11.  Make a claim you can own. 
12.  If you are #1, then say so! 
13.  Sell quality. 
14.  Use borrowed equity wisely. 
15.  Monitor your brand. 
16.  Spend an inordinate amount of time with your customers.

Book: Growing small business into big brands

How to motivate people

Maslow's Hierarchy of Needs

The Starbucks Experience


  1. Make It Your Own - Starbucks goes to great lengths to educate their employees on their products. They also allow their employees (or "partners" as their called) to do whatever it takes to ensure a positive experience by the customer of the company. Each employee is encouraged to take action as if the company were his own.
  2. Everything Matters - Starbucks employees are trained to pay attention to the smallest details. Within this principle the author makes a distinction between "above deck" and "below deck" activities. The "below-deck" activities are those which the customer does not see. Great care is taken at Starbucks to pay attention to the "below-deck" activities. 
  3. Surprise and Delight - Cote actually addressed this principle fairly well in a recent posting where he talks about how companies can "unexpectedly delight him" by doing things he wouldn't expect but are useful to him, the customer.
  4. Embrace Resistance - This principle is all about accepting feedback, both positive and negative - and using the negative feedback to feed into the business to find lessons to improve. The company finds all feedback important. 
  5. Leave Your Mark - The final Starbucks principle is built around being involved and contributing to the communities in which it resides. Starbucks has a strong commitment to contributing to the community around them. 

Lateral or Horizontal Marketing for Innovation

The lateral process focuses an a creative technique that works like this:

  1. Focus on a specific aspect.
  2. Make a "lateral displacement".
  3. Generate a connection.

By focus, we mean a particular aspect of something. The important point is the lateral displacement, where we turn a concept on its head. For instance a flower. Flowers die. A lateral displacement would be a flower that never dies. (A flower that never dies might be an artificial one, made of plastic.)

Innovations are a result of connecting two ideas which, in principle, had no apparent or immediate connection.

To be really talking about lateral marketing, there must be a gap, a disconnect between the current product, and the concept. Operations that generate a gap:

  • Substitute it. Replace the focus with something else entirely.
  • Invert it - think of the opposite.
  • Combine it.
  • Exaggerate it by either adding a great deal of of it or taking it nearly all away.
  • Eliminate it - what would the product look like without the focus of the disconnect?
  • Reorder it.

Changing one of a product's need, target or occasion is the easiest way to go about lateral marketing. For instance, change the need - retarget the product to satisfy some other need - red bull created the energy drink market by making a drink that was not simply about quenching your thirst. A new target means a new group of consumers for your product. For instance, the cirque du soleil is a circus, but for adults.


Vertical Marketing Methods for Innovation


Innovations Based on 
• Modulation (Coca Cola Zero)
• Sizing (Different sized patato chips)
• Packaging (Metal box etc.)
• Design (Bmw)
• Complements Development (Biscuits with chocalate)
• Effort Reduction (Internet Channel, Call Center...)

PEST analysis for Innovation

PEST is used for MacroEnvironment Analysis but Kotler offers that
PESTE (by adding Environment) can be used to identify problems.
For example matchmaking sites derive from a sociocultural factor
'being single in society'.

10 Deadly Marketing Sins


10 Deadly Marketing Sins

Your company
  1. is not sufficiently market focused and customer driven.
  2. does not fully understand its target customers.
  3. needs to better define and monitor its competitors.
  4. has not properly managed its relationships with stakeholders.
  5. is not good at finding new opportunities.
  6. has a deficient marketing planning process.
  7. needs to tighten product and service policies.
  8. brand-building and communication skills are weak.
  9. is not well organized to carry on effective and efficient marketing.
  10. has not made maximum use of technology.
Philip Kotler

4 Ekim 2008 Cumartesi

Do Can Want Analysis

Analyse,

what you're DOing!
what you CAN do!
what do you WANT!

if all intersects, then happiness comes...

Nine Strategies to Bring Data to Market

1. Provide new content: Sell or license new, richer, or more-targeted data.

A personalized diet: A meal-by-meal program that would tailor menus to each customer's sex, age, health status, exercise routine, travel schedule, and wellness goals

2. Repackage: Filter, synthesize, and reformat data created by others.

Online custom reports: Customized, just-in-time data distilled from multiple sources and sent directly to a customer's PDA

3. Informationalize: Outfit existing offerings to enable them to create and deliver useful data.

An instrument-equipped hospital gown: Heart-rate and other monitoring devices integrated into a gown that could transmit real-time patient data to hospital staff

4. Unbundle: Extract data from existing products and sell those data separately.

Unbundled equity trading: Separating investment advice from trade execution in order to allow advisers to focus on and charge separately for the advice

5. Exploit asymmetries: Use superior access to or understanding of data to leverage perceived differences in the value of products or services.

Hedge fund management: The use of data-derived insights by hedge fund managers to create opportunities for arbitrage

6. Rectify asymmetries: Provide data to the less-informed party in a transaction in order to level the playing field.

Consumer education: Unbiased product performance, quality, and price comparisons, like those Consumer Reports offers, to enable consumers to make better-informed buying decisions

7. Provide identifiers: Create unique labels for households, retail outlets, and products to help businesses find what and whom they are looking for.

An expanded securities-numbering system: An international system, modeled after Standard & Poor's CUSIP system for U.S. securities, to make all securities worldwide easily distinguishable

8. Infomediate: Make it easier for consumers to find the data they need.

Webpage ranking: A proprietary ranking method, like that used by Google, that delivers highly relevant search results

9. Mine data and conduct analytics: Sift data to gain an understanding of customer behavior, spot product trends, and more.

Movie rental behavior: Recommending films to customers based on their and others' previous rental choices, as Netflix does





Source: HBR, Sep'08.

22 Mayıs 2008 Perşembe

Market Infinite Loop
• Everyone searches for success story
• One finds it
• Everyone copies it
• Everyone tries to differentiate it (vertical…)
• Everyone tries to localize it
• Every local copy tries to globalize it
• Everyone tries to find the best way to merge, aggregate them (horizontal)
• One finds it
• Everyone copies it.
•…

inspection innovation

7 Nisan 2008 Pazartesi

24 Mart 2008 Pazartesi

Behavioral Tendency

Bloomberg Deger Egrisi


Stratejik Odak

Buyer Utility Map


Customer Value

Buying Process

Product Management

Segmentation and Targeting

Tools to manage customer life cycle

Startup Steps

Yahoo Analysis

Competitive Matrix

Compete Differentiate Change The Game

Competitive Analysis

Go To Market Solutions

Consumer Demand & Solution

ICT Telco SaaS

ICT Market

Daily Lifetime for Women

Experience Based Differentiation

CRM Tactics

CRM Strategy

Framework for CRM

Expansion Areas for Telecom